Maiahost Support Forum

Maiahost eMail Server Client configuration

example domain: myweb.com Please note that you have AUTOMATIC email client configuration in your WEBMAIL account. To access this just go to http://www.myweb.com/webmail and you'll see it on the lower left corner. Standard Email Connection Settings: incoming mail...

Content Management Systems

Q: What is CMS? A: CMS is the short for Content Management System. This is basically a pre-made website software that you can modify/add text and images. Generally CMS is for everyone who does not know much about web development but wants to build own website. Q: I...

Automated Backups and Data Recovery Policy

Depending on your web hosting package we offer three types of backup policy: On Shared Hosting Accounts we offer only one automated weekly backup done each Sunday morning. We keep 1 month (4 weeks) of data in our repository, therefore we can recover lost files up to a...

Modules: FFMPEG Encoder

Yes, it is optional on all VPS and Dedicated Server packages. Unfortunately we do not offer it on our Shared Hosting plans due to FFMPEG's high CPU/Resources consumption. If you need it, we can set you up with cheap vps hosting and we can install it on your system.

Server Hardware and Software Configuration

Standard Server Configuration: Dual Xeon 5450 Quad Core 3.0GHz + Dual Processor Quad Core + 16GB RAM + 2x 300GB 15K RPM SAS Drive + raid drive controller in raid 0 + 2TB Monthly Transfer + rack connection + 1000mbps Uplink Software Configuration: Management:...

Cron Job Automated Process Scheduling

Q: What are Cron Jobs? A: This automated scheduler able to run a specific script/s at a predefined time frequency - minimum each 5 minutes, maximum each day. Q: What is the best way to run PHP scripts using Cron Jobs from CPanel A: Use the php -q...

How to: Backup MySQL Database

Go to CPanel->PHPMyAdmin then find the database name from the drop down menu and select it. You will see the current database tables and data on the left. From the tabs on the right Click on EXPORT, then select as FILE. You can do also ZIP Archive -- for larger...

What is transfer compensation?

We are happy to announce that Maiahost.com now released a unique offer. We will compensate you for unused web hosting time if you select us for your web hosting provider as a sign of gratitude towards our clients. All clients qualify by sending us copy of the account...

PHP Config: cURL support with https

All our web hosting servers are configured with CURL enabled. You can also connect to secure pages (required for most payment gateway merchant accounts). It is enabled on all our hosting plans.

Common Pre-Sales Frequently Asked Questions

Q: I would like to register for single account now. Will it be possible for me to upgrade it to multiple and how much will it cost? A: Yes you can upgrade at any time. We will credit your remaining prepaid period and count it towards the upgrade. Just contact sales...

SSH and SFTP access restrictions

SSH and SFTP access is optional to VPS and Dedicated Server clients, it is NOT included with our Shared Hosting plans, although it can be provided on a need-to basis. If you need it please contact our Tech Support and they may be able to assist you in getting access.

Common Domain Name Issues

Q: How can I find if my domain's name servers are set correctly? A: Go to http://whois.domaintools.com/(yourdomain name here) then scroll to NAME SERVERS section. If the name servers shown there are the ones we indicated in your Maiahost Account Information email,...

Uploading Website to the Server

Q: Where can I find my FTP information? A: Your Account Information Email contains the root ftp username and password for your account. Note that the server host is your domain name and the port is 21 (standard). Q: How can I set up new FTP account for my webmaster?...

Can you provide test account?

Yes, we can give you a test account to check out our Hosting Control Panel and software. Please note that the account is restricted and you may not be able to save all changes done, although you will be able to do so with a fully functional hosting account. Please...

500 Internal Server Error and how to fix

Internal Server Errors are generally caused by incorrect File or Folder permission problems. Note that the files should be with 644 permissions (RW on User, R on group and internet) and folders must be with 755 (RWE on User and RE on group and internet). In all cases...

New Client Frequently Asked Questions

Q: I just subscribed. What now? A: Usually within few minutes after successful payment you should receive email with your hosting account information subject "Maiahost Account Information". This email should include all your passwords for your account with us. Q: How...